Michael Freeman
Assistant Professor of Technology and Operations Management @ INSEAD
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Select, swipe, and serve: Examining the impact of food-delivery platforms on restaurant demand characteristics
Publication
Abstract Problem Definition: Restaurants increasingly depend on food-delivery platforms to cater to consumer demand. To devise an effect...
Workforce composition as a key determinant of continuity of care in primary care
Publication
Executive Summary Problem Specification: Maintaining an ongoing relationship between a patient and provider, referred to as relational ...
Can predictive technology help improve acute care operations? Investigating the impact of virtual triage adoption
Publication
Abstract This paper investigates the operational implications and policy impacts of virtual triage adoption within the acute care servic...